Boom Frequently Asked Questions
Have some questions? Why not take a look at some of the most frequently asked questions below to see if we have your answer.
Most popular questions
- Should I try BOOM! if I have sensitive skin?
Should I try BOOM! if I have sensitive skin?
If you know that you have very sensitive skin, I recommend that before you try BOOM! products, take the list of our ingredients to your doctor and make sure you’re not allergic to any of them.
Then if you decide to give our products a go, test them first! Apply a little to your wrist or behind your knee before putting any on your face to make sure you don’t have a reaction.
To view product ingredients simply visit the BOOM! Store scroll to your desired product, and click “Click here for details” in pink to the right of the video box. Then click “Click Here for Ingredients” below the product description.
- Which BOOM! Product should I try first?
Which BOOM! Product should I try first?
Go for what attracts you the most.
If you want something fun and shiny and playful, go for Boomstick Glimmer. If you want a multi-purpose product that will change the way you look in just two minutes, go for Boomstick Color. Or, if you’re not big on cosmetics and just want a very good moisturizer, go for Boomsilk — it comes in 2oz, 4oz and 8oz.
- How do I wear foundation with BOOM! products?
How do I wear foundation with BOOM! products?
Foundation was designed to even out skin tone so that more light is reflected from the face. If you’ve heard me talk about skin texture, you know that powder-based foundation is a big no-no for faces with natural texture. (And by that I mean wrinkles, crow’s feet, and other lines on the skin.)
If you’re going to use a foundation, use a cream-based foundation. Pick one that matches your skin tone by applying a small amount to your face, and comparing the colors of the two. (if you can’t tell the difference, that’s the one!)
Here’s how you use foundation with BOOM! products: first use your BOOM! moisturizer so that your skin can absorb the nutrients and benefits from the ingredients. Then, after your moisturizer has had a few minutes to do its work, apply your foundation.
- What is the cost of shipping, and why?
What is the cost of shipping, and why?
Flat rate shipping is $4.95 for anywhere inside the continental United States and is available for any shipment under 1lb. This flat rate shipping generally takes between 5-7 business days.
For faster shipping of shipments weighing under 1lb, we also offer trusted 2-3 day shipping for $8.35, which includes insurance for your package.
Many customers ask why we charge these amounts, and our answer is simple: We charge exactly what is charged to us. We never add any additional fees for shipping.
We use a shipping company that guarantees on time delivery and allows you to track both shipment options. We chose this company for their fantastic service, because how they treat our customers matters to us.
We would love to offer shipping at a lower cost, and we are always looking for options to provide the best possible delivery service. As BOOM! grows and we begin to get discounted rates from our shipping service, we will always pass this savings onto you. It’s our promise to you.
- Can BOOM! help with my rosacea?
Can BOOM! help with my rosacea?
Yes, we have received many testimonials from customers who purchased our Boomsilk moisturizer and — lo and behold! — it helped soften the irritation and redness of their rosacea.
However, we can not promise that it will have that effect. It’s up to you to experiment, and we definitely suggest that you consult your dermatologist or physician.
- How do I cover up the dark circles under my eyes?
How do I cover up the dark circles under my eyes?
A quick word about dark circles. A lot of us have them, and many of us are concerned about them.
My #1 piece of advice: before you start trying to hide your dark circles, try to find out what’s causing them. Consult your physician. They might be caused by diet, allergies — all kinds of things.
It’s funny because when I was a makeup artist in the 80s, we used to put dark circles on our models. We thought they were sexy — so they don’t have to be bad!
But if you do want to hide them, don’t use concealer. You end up taking away the dark circles but adding texture.
I would use a very light foundation. (That is until you get into agreement with how beautiful they really are!)
- Do you auto-ship products or offer any subscriptions?
Do you auto-ship products or offer any subscriptions?
We do not auto-ship, and we do not offer any subscriptions.
If you want BOOM! products, just come to the BOOM! Store and order them.
You will only receive what you intentionally ordered, and nothing extra. Ever!
- Does Boomstick Color work with all skin tones?
Does Boomstick Color work with all skin tones?
Absolutely. The formula of Boomstick Color was designed to be sheer enough to come through and customize the color specifically for you — no matter your skin tone.
So from porcelain skin to chocolate skin, it will work beautifully. But all you can do to know it for sure is to try it for yourself!
Remember, we have a 100% money-back guarantee. If you are not satisfied for any reason, you will get a full refund minus shipping.
- Does Boomstick Color last all day?
Does Boomstick Color last all day?
Boomstick Color will not last all day — and that’s a good thing.
We use very light pigment in this product so that it looks natural and real, and like it’s your own beautiful skin.
If we put more pigment in Boomstick Color it would last longer, but it would lose its natural look and would appear more cosmetic.
So if you like the natural look of Boomstick Color, know that you will have to reapply.
One fun thing about reapplying is that it not only adds color but it adds sheen, so your skin will look alive and kissable and touchable all day long.
And don’t worry about using it too often — Boomstick Color was designed to be used 3 or 4 times a day.
- Is BOOM! sold in any retail stores?
Is BOOM! sold in any retail stores?
BOOM! is not sold in any retail stores. We are an ecommerce business, and our products are only available online in the BOOM! Store.
If you’re concerned about buying cosmetics online, read on...
First, we have an incredible refund policy: we stand by our products 100% and, if you are not completely satisfied with your order, we will give you a full refund minus shipping.
Second, we have wonderful demo videos. If you go to the BOOM! Store and watch the videos and read about the ingredients and how the products are made...
You can be sure that what you see is what you get.
If you have any questions, please reach out to us by email, on-site chat or phone.
- Do you have a sunscreen?
Do you have a sunscreen?
We have no plans to make a sunscreen. The ingredients that are in sunscreens on the market today are too controversial, and we’re not interested in putting those ingredients in our products.
If I’m going to be in the sun — and I have to use sunscreen because I can’t use an umbrella, or wear a hat or protective clothing — I apply Boomsilk first, that way my skin can soak up all the nutrients of the moisturizer. After that, I apply sunscreen so it can sit on top of my skin and protect me from the sun.
- Are your products animal tested, or do they contain any harmful ingredients?
Are your products animal tested, or do they contain any harmful ingredients?
We guarantee that none of our products or any of the ingredients in our products have been animal tested.
Our products are gluten free and we use no GMO ingredients. They also contain no phthalates, parabens, binders or added ingredients.
We are very proud of the quality of our products, and you can know that we take the greatest care in their manufacturing.
If you have any questions at all, just reach out to us by email, on-site chat, or phone and we’ll back up what we say!
- How do I become a model?
How do I become a model?
If you’re looking to become a model — go for it baby!
And this is how you do it: Get a couple very simple photos, a face shot, and a body shot. You can take them yourself or have a friend do it; you don’t need to spend tons of money on a professional photographer.
Wear very little makeup, don’t dress up, and don’t pose. Be happy, be yourself, and definitely smile.
Then go to the website of all the modeling agencies that you think you’d like to submit to, find out how to submit your photos, and send them in. That’s it!
If they call you back, maybe something will happen. If they don’t, you say, “Oh well!” and keep on walking through life being your great amazing self.
- Do you ship internationally?
Do you ship internationally?
Yes we do! We are happy to tell you that we provide a flat rate of just $30.00 to ship an order of any size to nearly anywhere in the world. These orders are shipped through USPS.
For faster service, we also offer DHL 2-Day Express shipping. Keep in mind that orders placed after 9am Eastern Time may ship the next business day.
International (outside the U.S.A.) customers must pay applicable sales tax, duty and Customs charges. Your local government determines duty and Customs charges, which vary by country. Duties, taxes and/or Customs fees will be an additional amount that will be collected upon delivery of your order. Unfortunately, we are unable to provide you with the exact amount you will be charged. Your order confirmation details only the charges we are collecting. Please contact your local government for specific details.