Click on some of the most frequently asked questions below to see if we have your answer.
Should I try BOOM! if I have sensitive skin?
If you know that you have very sensitive skin, then we recommend you consult a doctor before you try Boom products. Simply take the list of our Boom ingredients to your physician, and make sure you’re not allergic to any of them.
Then if you decide to give our products a go, always test them first! Apply a little Boom to your wrist or behind your knee, before putting any on your face to make sure your skin loves this new product.
To view product ingredients, visit the Boom store. Scroll to your desired product, and click the “view details” button under that product. Once you reach that product’s page, click “Click Here to Fall in Love with Our Ingredients” below the product description to see the full list of ingredients.
Note: For some Boom products, the ingredient list may also be located directly on the product’s page.
Which Boom product should I use first?
Go for what attracts you the most.
If you want something fun and shiny and playful, go for Boomstick Glimmer. If you want a multi-purpose product that will change the way you look in just two minutes, go for Boomstick Color. Or, if you’re not big on cosmetics and just want a very good moisturizer, go for Boomsilk — it comes in 2oz, 4oz and 8oz.
How do I wear foundation with Boom products?
Foundation was designed to even out your skin tone, so that more light is reflected from the face. If you’ve heard us talk about skin texture in the past, then you know that powder-based foundation is not ideal for faces with natural texture. (Any powdered foundation, blushes, bronzers or eyeshadows can accentuate any fine lines and wrinkles on your face!)
If you’re planning to use a foundation, we suggest using a cream-based foundation that matches your skin tone exactly. To find a foundation that matches your skin, apply a small amount of foundation to your face, and compare it to your skin. (if you can’t tell the difference, you found your match!)
To use foundation with Boom products: First use a Boom moisturizer like Boomsilk, Boomstick Glo or Boom Cotton, so that your skin can absorb the nutrients and benefits from the ingredients. Then, after your moisturizer has had a few minutes to do its work, apply your foundation over it.
If you’re wearing Boomsticks with foundation, dab on your moisturizing Boomstick Glo first. Then apply your cream-based foundation over it. Let your moisturizer dry for a few minutes. Then apply your Boomstick Color and Boomstick Glimmer over your foundation as desired. You can see more details about how to apply Boomsticks in our 10-minute makeup guide.
What is the cost of shipping, and why?
Flat rate shipping is $4.95 for anywhere inside the continental United States and is available for any shipment under 1lb. This flat rate shipping generally takes between 6-10 business days.
Many customers ask why we charge these amounts, and our answer is simple: We charge exactly what is charged to us. We never add any additional fees for shipping.
We use a shipping company that guarantees on time delivery and allows you to track both shipment options. We chose this company for their fantastic service, because how they treat our customers matters to us.
We would love to offer shipping at a lower cost, and we are always looking for options to provide the best possible delivery service. As BOOM! grows and we begin to get discounted rates from our shipping service, we will always pass this savings onto you. It’s our promise to you.
How do I cover up the dark circles under my eyes?
A quick word about dark circles: a lot of us have them, and many of us are concerned about them.
Our #1 piece of advice: before you start trying to hide your dark circles, try to find out what’s causing them. Consult your physician. They might be caused by diet, allergies, lack of sleep—all kinds of things.
It’s funny because when our founder, Cindy Joseph, was a makeup artist in the 80s, she used to give her models dark circles on purpose! This smokey eye look was considered sexy—so you don’t have to feel bad about your dark circles!
But if you do want to hide them, we recommend you skip the concealer. It allows you to hide the circles, but you end up adding texture to your skin.
Instead, we suggest using a very light, creamy foundation. (That is until you get into agreement with how beautiful dark circles really are!)
Do you auto-ship products or offer any subscriptions?
We do not auto-ship, and we do not offer any subscriptions.
If you want Boom products, just come to the Boom Store and order them.
You will only receive what you intentionally ordered, and nothing extra. Ever!
Does Boomstick Color work with all skin tones?
Absolutely. The formula of Boomstick Color was designed to be sheer enough to come through and customize the color specifically for you — no matter your skin tone.
So from porcelain skin to chocolate skin, it will work beautifully. But all you can do to know it for sure is to try it for yourself!
Remember, we have a 100% money-back guarantee. If you are not satisfied for any reason, you will get a full refund minus shipping.
Does Boomstick Color last all day?
Boomstick Color will not last all day — and that’s a good thing.
We use very light pigment in this product so that it looks natural and real, and like it’s your own beautiful skin.
If we put more pigment in Boomstick Color it would last longer, but it would lose its natural look and would appear more cosmetic.
So if you like the natural look of Boomstick Color, know that you will have to reapply.
One fun thing about reapplying is that it not only adds color but it adds sheen, so your skin will look alive and kissable and touchable all day long.
And don’t worry about using it too often — Boomstick Color was designed to be used 3 or 4 times a day.
Is BOOM! sold in any retail stores?
BOOM! is not sold in any retail stores. We are an ecommerce business, and our products are only available online in the Boom Store.
If you’re concerned about buying cosmetics online, read on...
First, we have an incredible refund policy: we stand by our products 100%! If you are not completely satisfied with your order, we will give you a full refund minus shipping.
Second, we have fantastic information about all our products for you. If you go to the Boom Store, you can watch our videos, read about each product, and check out the ingredients to see how the products are made...
So you can be sure that what you see is what you get.
If you have any questions, please reach out to us by email, on-site chat or phone.
Do you have a sunscreen?
We have no plans to make a sunscreen. The ingredients that come in sunscreens are too controversial, and we’re not interested in using these ingredients in our products.
However, you can always choose to use our Boom skin care with sunscreen. In fact, we recommend it. We always suggest using a moisturizer like Boomsilk, Boomstick Glo or Boom Cotton, before applying sunscreen to your face or body. This will nourish your skin, and help to provide a mantle between your skin and your sunscreen. After that, you can add your sunscreen and protect your skin from the sun.
Are your products animal tested, or do they contain any harmful ingredients?
We guarantee that none of our products or any of the ingredients in our products have been animal tested.
Also, our products contain no phthalates, parabens, binders or added ingredients.
We are very proud of the quality of our products, and you can know that we take the greatest care in their manufacturing.
If you have any questions at all, just reach out to us by email, on-site chat, or phone and we’ll back up what we say!
How do I become a model?
If you’re looking to become a model — go for it baby!
And this is how you do it: Get a couple very simple photos, a face shot, and a body shot. You can take them yourself or have a friend do it; you don’t need to spend tons of money on a professional photographer.
Wear very little makeup, don’t dress up, and don’t pose. Be happy, be yourself, and definitely smile.
Then go to the website of all the modeling agencies that you think you’d like to submit to, find out how to submit your photos, and send them in. That’s it!
If they call you back, maybe something will happen. If they don’t, you say, “Oh well!” and keep on walking through life being your great amazing self.
Do you ship internationally?
Yes we do! We are happy to tell you that we provide a flat rate of just $30.00 to ship an order of any size to nearly anywhere in the world. These orders are shipped through USPS.
For faster service, we also offer UPS 2-5 Day International shipping. Keep in mind that orders placed after 9am Eastern Time may ship the next business day.
International (outside the U.S.A.) customers must pay applicable sales tax, duty and Customs charges. Your local government determines duty and customs charges, which vary by country. Duties, taxes and/or customs fees will be an additional amount that will be collected upon delivery of your order. Unfortunately, we are unable to provide you with the exact amount you will be charged. Your order confirmation details only the charges we are collecting. Please contact your local government for specific details.